- Effectively schedule shipment bookings for all customer’s shipment request.
- Perform the day-to-day operations of the export/import department to ensure that customer requirements are met
- Communicate with customs, agents and overseas agents regarding shipment details and problem resolution.
- Timely update on customer shipment tracking and provide necessary reports/ booking confirmation to customer
- Ensure the complete and timely delivery of freight by attaining knowledge from clients in order to satisfy their needs
- Identify and resolve issues causing delays in cargo movement.
- Able to handle requisition and negotiation for freight quotations
- Preparation of documentation for job file billing /closing and completing paperwork that meets stringent requirements
- Controlling and monitoring POD returned from vendor/agents.
- To prepare monthly warehouse report for supported key account.
Location: Butterworth, Penang